Corona measures

We take care of you!

Great holiday moments with safety, respect, hygiene and cleanliness guaranteed.

All areas of the hotel are open! Update: 09.09.2021

NEW: from 15.09.2021 applies the 3-step plan according to the ministry of toursim:

Step 1: from 15.09.2021

  • The antigen test is no longer valid for 48 hours, only for 24 hours.
  • FFP2 mask is necessary to wear in all areas where it's already necessary to wear a mouth-nose protection.
    for example at the bus, at the cable cars and in the supermarket
  • ​​​​​FFP2 mask is necessary in shops for unvaccinated people, for all others it is recommended

Step 2:  applies when capacity of 15% of the intensive care beds available in AT (300 beds)

  • antigen tests are valid for 24 hours, antigen test with self-acceptance are no longer permitted anywhere as evidence of admission
  • FFP2 mask is necessary to wear in all areas where it's already necessary to wear a mouth-nose protection.
    for example at the bus, at the cable cars and in the supermarket 
  • ​​​​​FFP2 mask is necessary in shops for unvaccinated people, for all others it is recommended

Step 3:  applies when capacity of 20% of the intensive care beds available in AT (400 beds)

  • Antigen tests are no longer valid as 3G-Evidence per arrival!
    As admission test is only valid the certificate of vacciantion, the confirmation of a passed covid disease or a PCR test.
    (Please consider that a PCR Test isn't possible to make in our test road at the hotel. If a PCR test would be necessary during your stay, you have to do this idependently in a test station and show us the resultat at the reception.)
      

Arrival measures Covid-19:
3-G rule for arrival
- guests must have a valid negative test result (antigen test 48 hours from 15.09. 24 hours or PCR test 72 hours),
a certification of vaccination or a confirmation of a Covid-19 disease! The test obligation applies to all guests over 12 years.
Please consider that there is no test possibility at the hotel on the day of arrival.

Test possibility in the hotel:
There is a “test road” directly in the hotel - guests over 12 years are obliged to make a free self-test every  day under supervision.
You will receive the opening times of the “test road” directly in the hotel.
Vaccinated and convalescent guests haven’t to test every day in the hotel.

Validities:
Vaccinated

Valid for 12 months from the day of the second vaccination
Immunised
Valid for 6 months with isolation notice or medical confirmation


General:

  • arrival only for tested (anitgentest or PCR test), immunised (half year) or vaccinated people (certificate neccesary)
  • every day is neccesary to make a selftest under supervision
  • highest hygiene standards in all areas
  • no mouth-nose protection for our guests and staff in the whole hotel area
  • please do the pre-check-in before your arrival (see reservation)
  • distance rule in all areas 
  • notification when any symptoms of illness during the holiday
  • Travel insurance is recommended - Free cancellations up to 14 days before arrival (until december 2021)

Room:

  • completely specially cleaned room
  • critical points (light switches, door handles and remote controls) are on several times disinfected

Restaurant:

  • fixed table in the restaurant 
  • table reservation for more families are possible with booking in advance
  • disinfection stations are available at the buffet area
  • Buffet with regional products is possible

Wellness & SPA

  • pools, slides and all wellness facilities are open (distance rule)
  • daily disinfection of all areas is guaranteed
  • fitness and gym can be used as usual

Kids club:

  • child care can be used as usual
  • registration for childcare and excursions in advance (directly in the hotel)
  • action program as usual is possible – many outdoor activities

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