Accessibility statement

Two purple cushions on a bed in a hotel room

Contents of this page:

“We, Alpenresidenz Ballunspitze****, are committed to ensuring the digital accessibility of our website and all related services. This statement provides information about our efforts to comply with the Austrian Accessibility Act (BaFG) in implementation of EU Directive 2019/882. Here you can find out which parts of our website are already accessible, which are not yet, and how to contact us if you have any problems.”

01. state-of-compatibility-with-requirements

This website is partially compliant with the requirements of the Web Accessibility Guidelines in accordance with the Austrian Accessibility Act (BaFG). We are constantly working to identify and eliminate existing barriers.

02. Non-accessible content

The content listed below is not accessible for the following reasons

a) Incompatibility with accessibility regulations:

Texts displayed in accordions are currently not accessible.

b) Disproportionate burden:

 

Videos on YouTube:

Videos are hosted and published on the YouTube video platform. It is not possible to provide the required audio descriptions or a textual alternative (WCAG success criterion 1.2.3 (Audio description) and 1.2.5 (Media alternative)), which means that the spoken content is not available for deaf users. We are of the opinion that a correction would represent a disproportionate burden in terms of accessibility regulations.

Videos in general:

Some recorded videos and audio files lack the required audio description or a textual alternative (WCAG success criterion 1.2.3 (Audio description) and 1.2.5 (Media alternative)), which means that the spoken content is not available for deaf users. We are of the opinion that a correction would represent a disproportionate burden in terms of accessibility regulations.

PDF:

Our PDF documents are not fully accessible. If you require a specific PDF file from us that is not yet accessible, please let us know using our contact form. We are working on further improvements in the area of providing PDF documents in accessible form and ask you to contact us if you notice any barriers.

c) The content does not fall within the scope of the applicable legal provisions:</h3

03. creation of this accessibility statement

This declaration was created on the basis of a self-test in accordance with WCAG 2.2.

04. feedback and contact details

If you come across content or functions that make it difficult or impossible for you to access information, please contact us.

Contact address:

Alpine Residence Ballunspitze****
Family Leo Walter, No. 20
6563 Galtür
Tyrol, Austria
T: +43 5443 8214
E: office@ballunspitze.com

Please be as detailed as possible in your message:

  • the problem
  • the URL of the affected page or document

We will check your enquiry and get back to you as soon as possible.